Return & Refund Policy

At 【请替换：店铺名称】, we want every purchase to meet your expectations. If you are not satisfied with an eligible item, you may request a return under the conditions described below.

Return Period

You may return eligible products within 30 calendar days from the delivery date.

Requirements for Returns

To qualify for a return, the product must:

Be unused and in its original condition.
Include the original packaging, when applicable.
Contain all accessories, parts, and materials originally supplied with the order.
Be free from damage caused by improper use or handling.

We reserve the right to refuse returns that do not meet these conditions.

Products Excluded from Returns

The following items are not eligible for return:

Personalized or customized merchandise.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Refund Process

Once we receive your returned item, it will be inspected within 1-2 business days. If the return is approved, a refund will be issued to the original payment method.

Please allow 5-7 business days for the refund to be processed and reflect in your account; timing may vary based on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or different from what you ordered, please retain the item and its original packaging while we review your case. Contact us promptly at 【请替换：客服邮箱】 for assistance.

Return Shipping

Customers are responsible for return shipping costs, unless the item was shipped incorrectly, is defective, or damaged. Shipping fees for returning products will be calculated and displayed at checkout.